The following points highlight our school policy on Van Services:
– We are not affiliated with any van service.
– Parents/Guardians are responsible for ensuring their child(ren)’s safety while they are using this service.
– Responsibilities are shared among parents, children and transport personnel. Please go through the following to understand the responsibilities of each stakeholder:
| Parents/Guardian’s Responsibilities | – Ensure that you verify the transport personnel’s details, documentation and the condition of the van. – It is essential that all of us maintain and uphold the transport personnel’s respect and dignity. – Negotiate van fees directly with the transport personnel. – Ensure children are ready at least five minutes before the scheduled pick-up time. – Notify the school via email/application of any changes in van service. – Notify both transport personnel and school of any change in address. – Make alternate transport arrangements if child is late or extra sessions are scheduled. – Report bullying concerns directly to the school. Avoid communicating directly with other parents or children. – Encourage children not to buy eatables from hawkers and avoid giving money to them. Besides being unhygienic, this causes delays in your child’s van leaving for home. – Be respectful in all interactions with the van service personnel. |
| Children’s Responsibilities | – Respect the van service personnel and follow their instructions. – Enter and exit the van in an orderly manner and sit in assigned seats. – Gather at the designated area at home time and remain with other van children. – Must not leave school premises without van driver. – Ensure your own and others’ safety by being seated during your commute, keeping your hands to yourself, and not littering inside or outside the van. – Do not force the van service personnel to stop for any purchases or to drop off at unapproved locations. – Be respectful in all your interactions with other van mates. |
| Transport Personnel Responsibilities | – Treat parents and children respectfully, politely and professionally. – Maintain a neat appearance and share contact information with the parents and with the school. – Display a school-issued placard when picking up children from school at Home-Time. – Maintain discipline without yelling or shouting. – Ensure all children are dropped off at designated stops only. – Inform parents and school in advance if unable to pick up/drop off children. – Provide services on Saturdays if the school is open without extra charges. – Follow all traffic rules to ensure safety. – Ensure parking is done in accordance with the Parking Rules. – Verify the Late Arrival Status at the Front Desk Office if the van arrives late. |
| School’s Role in Facilitation | – Maintain documentation of transport personnel and their vehicles. – Keep updated lists of children using van services. – Address and resolve bullying complaints from parents, children and transport personnel by meeting all parties involved if need be. – Inspection of Vehicle for safety purposes, which we see as a responsibility and it is part of our Child Protection Policy. |